A first-day inspection for a Dimu Doll delivery
Check the label, contents and finish before moving the model into storage.
Dimu Doll catalogue photo of Lisa · illustration for this article.
Prepare a clean surface
Before opening the carton, clear a stable, clean area with room for the whole package. Take a photo of visible box damage and save the label. Keep packing knives away from the finish and use the seller’s handling guidance when moving heavy parts.
Compare with the order summary
Use the order to check the body, head, colour, wig and paid extras one line at a time. Keep the packaging and accessory bags until the contents are accounted for. Record any mismatch with a clear photograph and the relevant line from the order.
Inspect without forcing parts
Look over the visible surfaces and connections. Follow the exact assembly instructions supplied for the selected build. Ask support for guidance if a connection feels unusual or if instructions are missing, especially if the order includes a different head or accessory.
Use the seller’s reporting process
Read how to report shipping damage or missing items and what the seller needs to see. Send the order reference and the clearest relevant images through the stated channel. Wait for guidance before attempting a repair or discarding packaging needed for a claim.
